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Gene Hill - Williams, AZ - 01/25/2010
I received a used reflecting telescope as a gift, but it was missing an eyepiece. Through internet search found Scope City in Las Vegas. What a delight. The sales person was visiting with a client who stepped aside. Upon learning my needs, the sales person told the other customer to listen in for the information we both needed. He later suggested, that with the equipment I had, an initial investment in a single eyepiece, coupled with the 2X Barlow on my telescope would be the equivalent of two. I am anxious to get back to the dark skies of Northern Arizona and start some serious stargazing. I am really impressed with the inventory, but more importantly, the unpressured help and information I received. I'll be back for more.

Susan C. - Eugene, OR - 12/21/2009
I recently purchased a telescope from Scope City to be shipped for Christmas. Unfortunately, there was an availability issue, resulting in a shipping snafu from Scope City. I contacted your business this morning, ... I spoke with an employee of yours, Jimmy, who jumped right in and worked to get this issue resolved. His customer service was exceptional. He was knowledge, prompt, and personable...and produced immediate results!! Although I was initially put off by the error, Jimmy's customer service turned this whole situation around. Jimmy should be highly commended!!! Thanks again.

James Lynch - Albuquerque N.M. - 12/20/2009
I bought my new CGE 1400 from Sam Weiss at scope city in San Francisco. Sam said he would be more involved than just a salesman and he was right! Celestron actually shipped 2 of them to start with and there have been some other issues that required support. Sam and his staff are true professionals and their support, advice, and experience have been important in the full satisfaction with my new scope. Thank you again and again.....Jim Lynch

Richard C. - Fullerton, Ca - 12/14/2009
I had the opportunity to stop by Scope City today to look over some binoculars. Mike the store manager was very helpful. I was set on 4 brands, he pulled them all out for me to view through. I had a total of 6 different binos on the counter, and he offered to take them outside the store to view.

After spending about an hour and a half there, he was willing to answer my questions, and make more suggestions to better suit my needs. Never did he try to push me towards the more expensive brands, but he expressed his personal opinion on why he favored one over the other.

Scope City's prices are very fair, rivaling SWFA in prices. I'm seriously considering paying the price + tax instead of ordering online because of his superb service.

Dwight - San Francisco, CA - 11/30/2009
I just wanted to let someone know that I have been a customer at scope city in san francisco for 9 years now. Sam Weiss is the friendliest, most helpful and most knowledable person around. I have bought many telescopes and accessories from him. He always treats me and my family with great respect and I always leave scope city with a smile on my face and very happy. very satisfied customer

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